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Privacy Policy

Last updated: 5/10/2025

Welcome to Let's Go Post, a social media scheduling tool designed to help you manage and publish content across your social media platforms efficiently. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using Let's Go Post, you agree to the terms outlined in this policy.

Information We Collect

To provide and improve Let's Go Post, we collect various types of information from our users. The information we collect includes:

Personal Information

  • Name: To personalize your account and communications.
  • Email Address: For account creation, notifications, and customer support.
  • Authentication Tokens: Secure tokens from connected social media platforms (e.g., Twitter, Instagram, LinkedIn, Facebook) to enable content scheduling and publishing on your behalf.
  • Billing Information: If you subscribe to a paid plan, we collect payment details (e.g., credit card information) through our secure third-party payment processor.

Usage Data

  • Account Activity: Information about your scheduled posts, social media connections, and interactions with the Let's Go Post platform.
  • Analytics Data: Metrics such as post performance, engagement rates, and audience insights to help you optimize your social media strategy.
  • Device and Browser Information: Details like IP address, browser type, operating system, and device identifiers to ensure compatibility and enhance security.
  • Cookies and Tracking Technologies: We use cookies to improve your experience, track preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings.

Content Data

Any content you create or upload to Let's Go Post, such as draft posts, images, videos, or captions, is stored securely to facilitate scheduling and publishing.

How We Use Your Information

We use the collected information to provide, maintain, and improve Let's Go Post. Specific uses include:

  • Service Delivery: To authenticate your social media accounts, schedule posts, and publish content on your behalf.
  • Personalization: To tailor the platform experience, such as suggesting optimal posting times based on your audience engagement.
  • Analytics and Insights: To provide performance metrics and recommendations for improving your social media presence.
  • Customer Support: To respond to your inquiries and resolve issues efficiently.
  • Security: To detect and prevent unauthorized access, fraud, or abuse of the platform.
  • Marketing and Communications: To send you updates, promotions, or tips about Let's Go Post (you can opt out of marketing emails at any time).
  • Product Improvement: To analyze usage trends and develop new features that enhance your experience.

Sharing Your Information

We do not sell your personal information. We may share your information in the following cases:

  • Service Providers: With trusted third-party vendors (e.g., cloud storage, payment processors, analytics providers) who assist in operating Let's Go Post. These providers are contractually obligated to protect your data.
  • Social Media Platforms: When you connect your accounts, we share authentication tokens and content with the respective platforms to enable posting.
  • Legal Obligations: If required by law, regulation, or legal process, we may disclose your information to comply with authorities or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with continued protection under this policy.

Your Rights

You have the following rights regarding your information:

  • Access and Update: You can view and update your personal information through your Let's Go Post account settings.
  • Delete: You can request deletion of your account and associated data by contacting us, subject to legal retention requirements.
  • Opt-Out: You can unsubscribe from marketing communications or manage cookie preferences.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Restrict Processing: In certain cases, you can request that we limit how we process your data.

To exercise these rights, please contact us at the details provided below. We may verify your identity before processing requests.

Data Security

We implement industry-standard security measures, including encryption, secure authentication, and regular security audits, to protect your data. Authentication tokens are stored securely and encrypted to prevent unauthorized access. However, no system is completely secure, and we cannot guarantee absolute protection against breaches.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your data within 30 days, except where retention is required for legal or operational purposes (e.g., backups or compliance records).

Third-Party Integrations

Let's Go Post integrates with third-party social media platforms. These platforms have their own privacy policies, which govern how they handle your data. We recommend reviewing their policies to understand their practices.

Children's Privacy

Let's Go Post is not intended for users under 16. We do not knowingly collect personal information from children. If we learn that a child under 16 has provided us with personal information, we will delete it promptly.

International Data Transfers

Let's Go Post operates globally, and your data may be processed in countries outside your jurisdiction, including the United States. We ensure that any data transfers comply with applicable data protection laws, such as GDPR or CCPA, where relevant.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the Let's Go Post platform. The updated policy will be effective upon posting, with the "Last updated" date revised accordingly.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@letsgopost.com
Address: Let's Go Post, 123 Social Street, Tech City, TC 90210, USA

We aim to respond to all inquiries within 7 business days.